Support FAQ

Known major issues / workarounds:

  • Time Machine Comparison (pre-APFS) is blank after app restart.
    Some Time Machine comparisons lose their values due to app Sandboxing. This will not be addressed in a future update as the pre-APFS Time Machine comparison is deprecated and not available for newer Time Machine archives. To work around this please give access again by recreating the comparison or comparing against the Time Machine folder. Please note that direct comparison against Time Machine folders is not very useful and Time Machine archives are not meant to be modified. This suggestion is only to get back access to those folders via the app.

Release History

  • 2.22 Dec 12, 2025

    Improved directory scan and display, text selection, cursor positioning in Hex editor, and a new Hex comparison engine for very large files.

  • 2.21 Oct 5, 2025

    Corrects a refresh problem on filtering, and better file selection handling.

  • 2.20 Sep 5, 2025

    Improved XML comparison.

  • 2.13 Jul 28, 2025

    Improved support for wide-screen monitors and touch devices.

  • 2.10 Aug 18, 2020

    Multi-Line compare added, adding the ability to compare files without line/space formatting.

  • 2.08 Jul 28, 2020

    Improved editing, adding Undo and other enhancements to the text editor.

  • 2.06 Jun 5, 2020

    Adds Time Machine Compare, giving the ability to compare folders and directories and retrieve content from Time Machine archives.

  • 2.04 May 1, 2020

    Adds line wrapping to the Text Editors, now line by line compare can be edited using wrapped text in the editors.

  • 2.02 Mar 24, 2020

    Initial release of AmSo Compare 2.0 for macOS. Brings N-Way Compare, 3-Way Merge, and a host of other improvements.

  • 1.0 Jan 20, 2011

    Initial release of AmSo Compare for OS X.

Support Contact

To contact support, please email support@amsterdamsoft.com and please also include the following information with your message:

  • Operating System & Version information ( > About This Mac...)
  • App version (upper-right corner of app's window)
  • Purchase source (Mac App Store, direct)